DUONG THUY VAN_CnB I HRM I Sr HR Supervisor

Personal information

Status:
Single

 Binh Thanh District, HCMC
 dtvan.dt@gmail.com
 +84 935 313 263

Overview

I have more than 10 years experience in Manufactory, Trading, Technology field as well as English environment following below:
1. CnB & Admin team lead (Coinhako_CH Resource Vietnam)
2. HR & Office Manager at Buffalo Technology (Epsilo)
3. Sr HR Supervisor at Nautilus food Vietnam
4. HR & Admin Supervisor at Oriental Saigon
5. HR Manager assistant at Nestle Vietnam (Binh An Manufacturing)
Accountabilities for
Human Resource Management
1. Organization & resources: HRIS, improve HRM process.
2. HR & Overhead budget: Make and control budget as month, quaterly, yearly
3. Valuation: to prepare data with KPMG to get investment capital from Surge 4
4. Compensation & Benefit: Total reward, C&B analysis include pay scale, pay mix, min, max, midpoint and compare-ratio of salary, HR process & policies, payroll, final PIT.
5. SOP, policy for HR function: Company rule, Collective agreement, Recruitment, training, C&B, Admin, engagement.
6. Development:
+ Employee development: training plan, training program, training evaluation, orientation, conduct internal training…
+ Performance management: evaluating system, conduct on PE (Performance Evaluation), coaching and audit to ensure the PE quality. Coordinate and coach for supervisors to build competency matrix (skill definition, evaluation and action plan for closing gaps). To join in OMP building activities (Operation
Master Plan – strategy in next three years, top priorities, key drivers, action, KPI measures as Hoshin
Kairin (X matrix).
7. Recruitment: Development of job description, job specification, expansion social network, selection & hiring.
+ Workforce planning: headcount planning as month, quarterly, yearly, scale up from 46 pax to 104 pax
8. HR activities: employee engagement via activities like happy Friday, team building, company trip, woman day, happy birthday.
9. Administration: Office relocate, company license (changing, merge), control payment, service contract, accommodation, resident card, work permit, visa, health care, health check…

10. Communication system: two ways communication bewteen employee with BOD,…
11. Continuous improvement_Kaizen: Joining in Lean team, excellent operation
Achievement in working period
1. Hiring: Non tech (Sales Ref, Chief Accoutant, Client Management, HR Officer), Tech (Developer,
Tester, Business analysis, Software Engineering)
2. To get 100% training compliance (includes internal & external for GMP, safety, skills)
3. To complete sixteen suggestions about work improved, safety environment.
4. To get 98% of 5S program, 5 Start.
5. Join in NCE (Nestle compliance excellent) team to pass gate NCE program. (TPM, Lean 1.0)
6. Pass deal diligence to get investment at Surge 4.
Skills
1. System: ISO, HACCP, GMP, SAP, BASE.VN and office computer.
2. Leadership: Team work, proactive cooperation
3. General skill: Administration, payroll, HR policy, presentation skill, trainer the trainer, comunication
4. Knowledge: Labor Law, HRIS, Accounting system
Education
UNIVERSITY of ECONOMICS HO CHI MINH
HRM (08/2015 – 12/2017), GPA -7.26/10
HO CHI MINH UNIVERSITY of TECHNOLOGY
Bachelor of Food Technology (2009_2011), GPA – 7.20/ 10
Career summary
Establishing, developing and maintaining an efficient HR & administration system, policies and process that making professional environment & culture where employees are satisfied and motivated to contribute their greatest effort to the success of the company.
1. CnB & Administration Team lead
Hako_Coinhako start up_ 125 employees
Mar.2021 – Dec 2022
Coinhako is a market-leading platform for access to digital assets like Bitcoin from Singapore. CnB &
Administration team lead with role as below: a. Admin
Accomodation: Manage thirt party (headhunt, healthcare, office…), booking hotel, air ticket,visa, work permit, stationery, leasing office, payment… b. Compensation & Benefit.
Payroll: timekeeping, bonus, salary increment, final PIT, and SI_HI_UI

Contract: labor contract, service contract. c. SOP: Procedure, process for HR department such as: Travelling & Expense, Onboarding, HR policy
(termination, company rule, employee hand book d. HRIS: Base.vn sys e. Budget: Make opex budget for overhead cost, salary, headcount plan f. Other function: Performance management, Recruitement, Training, Engagement, Chairwoman of Trade
Union g. Report: HR Metric, overhead cost
2. HR & Office Manager
Buffalo Technology startup_110 employees
Mar.2018 – Mar.2021
Epsilo has technology enterprise, business focus on Marketing performance platform for ecommerce market.
HR & Office Manager with role as below: a. Organization and Development:
– Recruitment: Select and Hiring, retain candidate, activities for recruitment.
– Performance Evaluation: OKR, KPI
– Employee relationship: update legalization, two ways communication.
– HR activities: happy hours, Christmas, teambuilding & year end party.
– Training: Orientation (Org chart, company rule, benefit, PIT..) b. Compensation and Benefit
– Compensation: payroll, incentive, final PIT local & foreigner, other allowance, labor contract
– Benefit: SI, HI, UI, healthcare. c. Report
– Highlight monthly: manpower, payroll, recruitment, overhead cost d. Budget
– Make and control budget as business plan including Overhead cost, Governance, Operation in CoA. e. Investment
– To join in deal deligence with KPMG team to get successful investment from Surge 4 f. Admin
– Business license, charter, accommodation, visa, work permit, resident card, payment, service contract g. HRIS: Base.vn
3. Senior HR Supervisor
NAUTILUS FOOD (Vietnam) Co., Ltd, HCM Branch – 42 employees
Jan.2017 – Feb 2018
Nautilus Food was founded in 1998, specialized in processing all kinds of canned and frozen seafood, and foodstuffs for both export and domestic market. I work in Human Resource department, and I take care of jobs following:
a. Compensation & Benefit
– To design salary structures and C&B schemes for different staff levels
– Salary comparison to fix in hiring
– To ensure employee’s C&B always on time as well as compliant with the up-to-dated labor code
– To deduct PIT, family condition deduction, register Tax code. b. Recruitment
– Headcount plan yearly based on approval by board of director
– Manage the whole recruitment processes & support the recruitment team in order to timely hire the right talents as business’s or project’s requirements. c. Talent Management
– Tracking Performance Management d. Administration.
– Control payment: To make application form, track payment as well as accrual for budget (insurance for foreign, apartment rent, building office, electricity power ect.)
4. HR – ADMIN Supervisor
ORIENTAL SAIGON Co, Ltd. – 126 employees
01/2014 – 11/2016
Mandarine, Hoi An restaurant where belongs to Oriental Saigon company are famous in specializes dishes. I joined in Human resource department position below: a. Recruitment & Training: Selection & Hiring, Job Description development, Orientation.
 Recruitment:
– To full fill vacancy: Sales manager, F&B supervisor, Marketing, Purchasing staff, Sous chef, manual labor
– To make labor contract, offer letter, exit interview.
– To build candidates sources, combine with colleges, university, and other channels that can to serve the purpose of attraction talent.
– Administer all admin tasks within recruiting process (Offer letter, Personal Document, Procedure making for newcomers…)
 Training curriculums (training material, policy, process).
– To conduct new employees as well as preparing training material about overview, grooming, compensation & benefits policy.
– To follow up all training courses, Business English for marketing employee. b. Compensation & Benefit.
 Compensation:
– To make timekeeping & follow up annual leaves monthly and yearly.
– Responsible for employee’s contract including pass probation contract
– Complete monthly payroll for employees (remittance document, pay-slip…)
– Follow up probation time of staff and inform line managers for evaluation
– To update policy from labor code.
 Benefit:
– To complete SI,HI,UI, following the sickness leave, maternity leave….or other insurance benefits for employees every month upon case-by-case basis.
– To prepare, follow up & implement accident insurance for employees (Social 24h).

– Contact social, health offices and labor authorities on providing labor book, SI book and health care card for employees as per local law.
– Make report employee’s fluctuation (turnover, salary changes, etc.) every month.
– Complete the transferring procedure SI Book for leaving employees.

 Person income tax:
– Complete monthly PIT declaration for employees
– To register tax code, family condition deduction
– Contact Tax authorities on new issues of PIT and inform to employees promptly. c. Administration: Document: work permit, resident card, visa…
5. HR Assistant
BINH AN Manufactory, Nestle Vietnam – 260 employees

04/2011 – 09/2013
Nestle Vietnam is part of Nestle – the world where lead food, beverage, health & wellness. I joined in Human
Resource department as below: Administration, Recruitment, Employee development, Employee relationship,
Audit, HR Audit. a. Administration.
– Accommodation: welcome visitor, arrange car, booking hotel, meeting room, banquet for visitor.
– To manage office equipment & distribution goods of HR department such as employee gift, uniform, T- shirt, stationary, safety shoes, drinking, locker, photocopy, printer etc.
– Making contract, vender code for supplier and creating purchasing request (PR), GR on SAP system.
– Coordinate with sales team to process staff sales order form to employees. Update price, report in system to cross check with outsource party to ensure the staff shop is under controlled.
– Follow up with supplier about PO confirmation, payment and submit document to procurement, finance dept.
– Coordinate to 5S, Suggestion team in manufactory.
– Coordinate to SHE depart for ISO/OHSAS Audit. b. Employee Development.
Training: Planning, program, resources, evaluation.
– Training course: Nestle overview, Nestle Cooperate Business Principles, Compensation & Benefit, WHO code, HR SAP system (Org chart, employee profile, training course, Annual leave, travel expense, payment, PR-PO..)
– Looking for training course base on demand, budget: includes internal and external training, for quality, safety, technical, leading skill (soft skill & hard skill).
– Follow up all training courses delivered according to the schedule, training course evaluation record, input training data on SAP system.
– Training’s KPI (training plan compliance, training participant compliance)
– Implement contract with training organize place as well as preparing facility, meeting – training room
(flower, tea-break, candy, drink.)
– To build training budget, follow up to make sure compliance with planning HR budget.
Development: Performance evaluation (PE), skill matrix.
– Conduct performance evaluation (PE) as objective setting, mid-year review.
– Coordinate and coach for supervisor to build competency matrix (skill set) as job description, and action plan for closing gaps as TPM, Lean 2.0

Engagement:
– Reward & Recognition: Service award, TIP (Trust – Integrity – Pride), recognition program and organize recognition celebration quarterly.
– Conduct Nestle & I survey (once/ 2years – engagement survey).
– Associate with OP department for organize well-being kaizen (once/month)
– Organize Outing/teambuilding activities, Global meeting (Mid-year review with all employees) and take part in all events (Year – End Party, Christmas party, Children day…) for factory size 300 employees.
– Organize lunch time (meeting weekly between employees and Factory Manager).
– Making & controlling budget of activity.
– Writing event activities to print newsletter (Outing, Global meeting, sport game, welcome on board for new employee) c. Recruitment & Hiring: annual manpower planning, Job description development.
– Join in Management Trainee (MT) recruitment program of Binh An manufactory – Nestle.
– To sort out MT & recording candidate profile information, preparing placement test.
– Implement exit interview for resignation of employees.
– Consolidate Job descriptions as Lean way. d. Self – assessment and audit.
– Join in CARE audit team and take action for closing gaps and improvement.
– Control DMS (document management system) in HR: policy, procedure, form, guide line. f. Strategic HR.
– Joined in OMP building (Operation Master Plan – strategy in next three years, top priorities, key drivers, action, KPI measures as Hoshin Kairin (X matrix). g. Report: Highlight monthly
– Consolidate HR report: Unplanned, Absenteeism, overtime, forecast accuracy, training compliance.
6. Outsourcing assistant
ĐỒNG NAI manufacturing, Nestle Vietnam – 800 employees
01/2009 – 03/2011
I manage jobs as below:
– Control Control third party (Output, raw material, pack material, service)
– Report: Safety, Output, Training compliance for third party.
7. Junior sale team leader
METRO CASH and CARRY (Vietnam)
02/2008 – 12/2008
Junior team leader of Wall Ice Cream
– To manage customers to increase revenue, report, measure performance subordinator through KPI
8. QA Assistant
Hugary Instant Food Company

04/2004 – 01/2008 (3 years 9 months)
– To check, analysis raw material, pack material, output, semi-product.
– To evaluate product of the process and suggest solutions to make any changes of processes as standards of quality.
– To make weekly reports to QA manager.

– To set up the standards for materials, processes such as procedure, work instruction.
– To order chemical for QA department to make sure that the operation is effectively and manage the budget of the QA department.