LIEN THANH MAI ()
 thanhmai.lien@gmail.com
 0906.86.84.82

PROFESSIONAL OBJECTIVE
Having clear career direction, a stable job where I can enlarge knowledge, experience in friendly working environment, and I have opportunities to dedicate all my effort contributing to company’s success.

EDUCATION
2002 – 2006
Hung Vuong University, HCMC
Bachelor of Business Administration
2014 – 2018
Social Science and Humanity University, HCMC
Bachelor of English

WORKING EXPERIENCE
1/2018 – 07/2018 CITYCLINIC VIETNAM CO., LTD – Medical Field (The Company’s size > 200 staffs)
HR Manager (General HR Management)

Responsible for the overall administration, coordination and evaluation of the HR including C&B, Recruitment,
Training and coaching, Employee relation.

09/2015 – 12/2017 J-SPEC ADVERTISING CO., LTD – Advertising Field
Admin – HR Manager (Manage all Admin – HR cum accounting)
Achievements
+ Successfully set up new office & conduct all legal documents for a Start-up.
+ Successfully built HR-Admin-Accounting operating procedure for a Start-up.
+ Assist BOD to overcome company’s difficulties in office operation at the beginning and go into stable and systematic operation.

01/2011- 12/2014
BLESSING SERVICE & TRADING CO., LTD – Property Field
Admin – HR Manager (Manage all Admin – HR cum accounting)
Achievements: Managing a building for lease successfully. Move, fit out new office, restructure, propose and system the new regulation for the company.
02/2009 – 12/2010
NIPPON KOEI CO., LTD – Construction Field
(HCM – LT– DG Expressway Technical Assistance Project – ODA Fund)
Project Accountant (Manage all Admin – HR cum accounting)

Achievements
+ Acquire management experience for a project.
+ Assist GD to arrange and system all documents (HR, Admin & Accounting) go to stable and systematic operation from the old person who in charge of this position.
+ Achieve skills and professional ways of working from foreign experts in multinational environment.
MAIN EXPERIENCE
ADMIN
• Manage office, store, car, purchase and maintain all office facilities. Arrange travel & hotel, contact and pay all cost to suppliers, organize party, event for company, gift for staff & client…
• Arrange and facilitate workplace for new staff. Support to expatriates: Passport, Visa, WP, TRC, apartment, car… Solve all arising problems in the office.
• Manage all data & filing document: Stamp, Business license, business contract and other legal documents…
HR
Manage general HR tasks (C&B, Recruitment, Training/Coaching, Employee Relation…)
Recruitment:
Manage the process of yearly budget planning, evaluating and defining staffing requirement. Manage the recruitment process and resignation interview.
Negotiate salary with candidate that not only in line with company budget but also gain the talent people.
Training & Coaching:
Manage the induction process of all new staff and train them company policy, regime and regulation. Be responsible for online training platform development.
Assess training needs, technical and soft skills to apply and monitor training programs with Department Heads.
Select and work with training companies.
Monitor and report to BOD the effectiveness of internal and external training programs in the company and staff growth.
Employee Relation:
Manage the yearly evaluation process. Propose initiatives to increase staff performance and labour productivity.
Measure, manage and propose initiatives to improve employee engagement and company branding.
Conduct employee opinion surveys and propose employee policy based on outcomes. Handle employee grievances and disciplinary matters. Develop appropriate HR policies which in compliance with the labour laws and company values.
Nurture a positive working environment. Bridge management and employee relations by addressing demand, recommend reward, training and solving the grievances and problems or other issues.
Build company culture, internal communication in order to integrate together employees and departments.
Listen employee’s thought and expectation to find out the solution for supporting them. Supervise and support the new employee to integrate quickly with new environment.

Compensation & Benefits:
Build C&B appropriate benchmarks and policies. Define, review salary schemes based on company’s requirement, skills, qualifications and job level.
Manage and supervise of all aspects of HR administration such as labour contract, Payroll, Overtime, PIT, PIT
Code, Dependant, Union, Social Insurance and tax report quarterly & tax finalization.
Annual appraisal, salary review, report, compensation & benefit that aligns with organizational objectives and in line with employee’s expectation.
Maintain employee wellness program. Propose ideas to improve employee retention and satisfaction.
Manage & solve all matters relating to HR Payroll, PIT, SI, Union of local staffs & expatriates.
Others:
Build company policy, regime, regulation, HR form and enterprise culture to develop and implement HR strategies and initiatives aligned with the overall business strategy.
Compose the company regulation, organization chart, labour contract and other documents. Ensure organization is in compliance with legal requirements. Update policies and procedures, new regulation from the law regarding compliance accordingly as necessary.
Be the representative of the company in managing the relationship with some government authorities when required. Responsible for submitting on time all reports or official documents as required by the law to the government authorities related to any area of HR.
Manage all HR data & records, documents. Process HR procedure and popularised to all staff in the company.
HR planning, budgeting and report to BOD. Others tasks as required by BOD.
ACCOUNTING
• Manage & check all tax matters: data in accounting software, tax document, tax report quarterly, financial report, work with Tax manager…
• Plan, budget and forecast the cash flow. Make report of CFS & PL monthly.
• Be in charge of bank transaction & make bank transfer via online.
• Report, give counselling to BOD to gain minimum cost & tax, provide decision support via financial figures.
• Work directly with Contractor, Sub-Contractor, Joint-venture, suppliers, client (relating to finance matter)

OTHER INFORMATION
Skill
Analysing logical, Team work, Communication, Negotiation, Planning, Budgeting,
Organizing and Interacting well at all levels of the organization.
Handled the situation well, Problems-solving, Statistical Storage data.
Languages
BA in English (Good with 4 skills) – Japanese (N3)
Office computer
Proficiency use.
Hobbies

Reading books, travelling, exploring and learning new things.